Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
TLII2006A Mapping and Delivery Guide
Provide freight forwarding services to customers
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | TLII2006A - Provide freight forwarding services to customers |
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Description | This unit involves the skills and knowledge required to provide freight forwarding services to customers, including dealing with customer freight forwarding inquiries and explaining the processes and parameters of freight forwarding services. Licensing, legislative, regulatory or certification requirements are applicable to this unit. | ||
Employability Skills | This unit contains employability skills. | ||
Learning Outcomes and Application | Work must be carried out in compliance with the relevant codes of practice and regulations for the carriage of freight.Work is performed under general supervision, with some accountability and responsibility for self and others in achieving the prescribed outcomes. It involves the application of routine principles and procedures to the provision of freight forwarding services to customers. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | Not Applicable | ||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Deal with customer freight forwarding inquiries |
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Element: Explain the process of freight forwarding |
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